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At CRS Customer Retention is Always Our # 1 Aim!

We are a Prime-Contractor in the Commercial Janitorial Cleaning Industry. We provide cleaning services for small businesses and the federal government. We specialize in keeping offices and commercial spaces spotless and sanitized — on flexible schedules and affordable rates. CRS is an OUTSOURCE company with a pipeline of qualified suppliers who are committed to sustainability and who can demonstrate they meet certain standards related to environmental performance, labor practices, and social responsibility. 

You can focus solely on your important customers. Let us deal with all the problems and logistics. We’ll order all the supplies and project materials.

We provide:
• Consistent, trained cleaning teams
• Flexible schedules (daily, nightly, or weekly)
• Fully insured, background-checked staff
• Clear communication and accountability

“Reliable Commercial Cleaning—Done Right, Every Time.”

 

Trusted janitorial services for offices, apartments, and commercial properties.

When you outsource to CRS, you get the biggest ROI. Your TIME BACK! Imagine that!

Customer Service is not what we do, it's who we are.

Maybe you own or manage a franchise, small restaurant or store. You mght be a building manager or facilities manager.  Let us staff the right cleaning crew for you.

When you outsource to CRS, you can scratch this task off your to do list. We will oversee the job from start to finish. 
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Who we are

Think of us as your personal janitorial office cleaning and building maintenance partner.

CRS is a minority-owned Prime Contractor in the Commercial Janitorial Cleaning Industry, serving both small businesses and federal facilities.

 

Our focus is simple, reliable, consistent cleaning that removes one more thing from your plate.

Our primary purpose for creating CRS is to give you your TIME back! We know how VAULABLE your TIME is and how busy you are with various business responsibilities. 

If your TIME were all yours, how would you spend it? 

 

What if you didn’t have to constantly worry about ordering supplies, talking to salespeople, and negotiating pricing?
 

Image by Cytonn Photography

We provide solutions that fit your needs.

We are skilled, passionate, and versatile customer service experts. We can work IN-HOUSE or REMOTELY. We always anticipate what the client needs before they need it so they can focus their most valuable time on other time-sensitive projects.

 

OUR SERVICES:

 

Commercial Janitorial office-cleaning and general maintain services

 

“CRS keeps commercial spaces consistently clean—without surprises.”


We provide reliable, insured janitorial teams for offices, apartments, and retail properties, so managers don’t have to chase vendors or worry about missed details.


"We show up, we clean right, and we’re accountable.”



What is Outsourcing?

Outsourcing is a transformative strategy that empowers businesses to focus on their strengths while leveraging external expertise for specialized tasks.

Here's the #1 power and benefit of outsourcing:
Cost Efficiency: Outsourcing often reduces operational costs by tapping into global talent pools and avoiding expenses like full-time salaries and office space.


When you outsource to CRS, you get the biggest ROI. Your MONEY and your TIME BACK! Imagine that!


DO YOU WANT TO INCREASE YOUR BOTTOM LINE?
Let’s talk! 🚀
CALL NOW! 240-724-4673

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Why choose us 1

Why Choose Us

We are customer centric.

Delivering a great customer experience increases loyalty and enables new engagement opportunities. We help you deliver optimal customer experiences that drive satisfaction rates up.

Exceptional Service, Unmatched Excellence—Your Customers Deserve the Best!


If you’re ready to transform customer service into your competitive edge, let’s make it happen—because your customers deserve nothing less than extraordinary.
Let’s talk!
🚀

Customer service is NOT a department, it's a principle!

CRS IS YOUR ONE-STOP SHOP COMMERCIAL JANITORIAL CLEANING SOLUTIONS 

 

When you outsource to CRS, you get the biggest ROI. Your TIME BACK! Imagine that!

It’s super simple! It’s obvious to us that something is missing not only in our society today but also in our country worldwide…

  1. A genuine sensitivity to what others need.

  2. A sense of urgency to meet the needs of others.

  3. And a need for good old-fashioned customer service.

Federal Government credentials provided upon request.

  • State of Maryland Department of Assessment and Taxation

  • Business Classification Type: Minority-Owned Small Business

  • SAM.GOV

  • CAGE CODE

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TESTIMONIALS

Mr. Allen Is a skilled, passionate, and versatile customer service-driven professional. He is dedicated to achieving organizational objectives, client retention, and exceptional results. When we hired him, he initiated problem-solving alternatives quickly and enhance our operational performance on various levels. We needed someone to purchase specific products for a very important project-related conference.

 

Mr. Allen used “Price-Benchmarking to ensure we got advantageous pricing on the services and goods. He qualified the suppliers and measured their performance to ensure they were reliable, reasonable, and could deliver the goods and services.

Robert Rose, Product Designer

Why Customer Retention Matters?

In today's competitive market, retaining customers is more cost-effective than acquiring new ones. Our advanced customer retention solutions focus on creating personalized experiences, fostering engagement, and leveraging analytics to understand customer needs. By reducing churn and enhancing loyalty, we help you build strong, lasting relationships that drive sustainable growth and profitability. Invest in customer retention and see your business thrive.

Customer Retention Solution

Telephone: 240-724-4673

Mobile: 240-724-4673

Email one of our Senior Purchasing Agents: frank@customers-are1st.com

Address: 173 Saint Patrick DR. Waldorf, MD 20603 Suite#104

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